What are we discussing?
Type of installation, current parameters, cleaning frequency, water consumption, sewage, failures and places where the process loses stability.
Free technical consultation
Talk to the engineer. before chemistry selection.
We start by talking about the installation, the symptoms and costs that water generates. No ready-to-use schedule and no purchasing pressure. First we clean up the situation, then we point to the most sensible step.
How the consultation takes place
Short talk. Clear next step.
Just a phone number and one sentence about the installation. We'll determine the data we need together during the conversation.
- Short informationProvide your company name, phone number and the subject of the call.
- Technical interviewThe engineer organizes symptoms, working conditions and available data.
- Determination of actionYou get a specific recommendation for the next step.
Technical interview
We don't start with an offer. We start with the process.
The water in the plant rarely generates costs in one place. Therefore, the first conversation cleans up the whole context: the source of water, circulation, automation, sediments, corrosion, blowdown, energy and impact on the continuity of production.
What we filter
We separate the symptom from the cause. scale, biofilm or corrosion may require a completely different action than the change.
What do you get?
Practical first step plan: what to check, what to count and when to go to audit or program KCAQUA.
Book a consultation
Let's talk about Your installation.
Fill in a short form and our engineer will contact you. Just a phone number and a quick information about the installation. During the conversation, we will determine the best next step.
FAQ
Technical Questions before consulting.
If you see scale, corrosion, biofilm, increased conductivity, decreased performance or membrane problems, you don't need to know the reason immediately. In the conversation, we order the symptoms, the data and the most reasonable first step.
Is the consultation really free of charge?
Yes. The first technical interview and preliminary diagnosis of the problem are free of charge. They do not oblige to purchase chemistry, audit or service.
Do I need water-analysis results?
No. If you have results, we will analyze them in the context of the installation. If you do not have them, we will indicate which parameters are worth checking: pH, hardness, conductivity, chloride, iron, alkalinity, TDS or microbiology.
Which technical data help speed up diagnosis?
The most helpful are: installation type, water source, test results, conductivity, hardness, symptoms, sediment photos, cleaning history, make-up water consumption and current dosing information.
What if I know the symptom but not the cause?
That's enough for a start. A symptom such as scale, corrosion, slippery sediments, a decrease in heat exchange, an increase in conductivity or frequent alarms allows you to narrow the direction of diagnosis.
Can you assess the current chemical treatment programme?
Yes. We can discuss applied chemistry, dosing points, doses, automation, control parameters and effects in the installation. It's not the name of the treatment product itself, it's whether the program really fits the work of the circulation.
When is a discussion insufficient and an audit required?
The audit makes sense when the problem returns, the installation has several circuits, the results are inconsistent, corrosion occurs, rapid sedimentation or you want to count water, sewage, energy and savings potential.
What do you inspect in a steam-boiler house?
We look at hardness, pH, conductivity, blowdown, blowdown, water consumption, condensate quality, scale history, treatment station operation and the risk of fuel loss by worse heat exchange.
What do you inspect in a cooling tower or condenser?
We analyze concentration cycles, conductivity, blowdown, hardness, pH, microbiology, biofilm, zinc corrosion, make-up water quality and sediment influence on cooling efficiency.
Does the consultation cover RO membranes?
Yes. At RO we ask about the quality of raw water, recovery, flows, pressure difference, permeate quality, flushing, CIP history and risk of mineral deposits, iron, chlorine and organic pollutants.
Can you help assess the savings potential?
Yes, if there's data to calculate the loss. We analyse water, sewage, energy, fuel, cleaning frequency, blowdown and the influence of sludges on heat exchange.
How soon will someone contact me?
On working days we usually call back within 24 hours. With an urgent drop in performance, failure or risk of stopping the process, it is best to call directly.
We support your industry and know the symptoms. We'll show you the most reasonable first step.
Tell me how the installation works and what has changed. We will determine whether to start with water analysis, technical audit, dose correction, chemical cleaning or savings calculation.